Company Hosting Domain Contacts
Account Actions

Let’s get your account back online.

If your account has been suspended for lack of payment, please consider the following:

We never suspend an account until weeks past due and all attempts to contact you at the billing contact email address have failed.

Normally, your credit card or debit card information needs updating as well as your billing email address. You simply login to your hosting control panel and edit your “billing profile.”

Click Here For More Info On Billing Issues

Once payment has been made, you will still need to contact support by sending an email to sales@nettro.com.au or calling 1.800.661.9651.  This last step must be done, all suspended accounts are resumed only after you have contacted support.

Cancellation Form
Cancellations must be submitted 7 days prior to rebill date.
Your site will be deleted from the server on the renew date.

* Required Fields
* Account Holder Name
* Email Address
* Domain Name
* Main Username
   Main Password
* Is your account: Unix-based
Windows-based
Reseller
Dedicated


1. Are you transferring your web hosting services to another hosting company?
Yes No

2. If you answered "yes" to question 1 which hosting company are you switching to?


3. What is more appealing about their service?


4. Why did you choose to leave OurInternet.us?


5. May a Vortech customer service representative contact you?
Yes No

6. If you answered "yes" to question 5, please enter a phone number where we can contact you.
Please type your full name AND email address in the box below. By doing so and submitting this form to Our Internet you are agreeing to the terms, conditions and acceptable use policy previously set forth by Our Internet. This is a binding document.

* I AGREE to all items in the TOS / AUP:



This document will not be "signed" in the sense of a traditional paper document. To verify the contents of this form, the signatory must enter any combination of alpha/numeric characters that has been specifically adopted to serve the function of the signature, preceded and followed by the forward slash (/) symbol. Acceptable "signatures" could include: /john doe/; /jd/; and /123-4567/. For example: if your name is John Miller, you could type /John Miller/ below.

* Signature: * Date:

Reason for Cancellation: